Privacy Policy
Introduction
Welcome to Vibneo (“we,” “our,” “us”).
We are committed to protecting your privacy and ensuring that your personal data is handled responsibly.
This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or make a purchase.
By accessing our website, you agree to the practices described in this Privacy Policy.
Company Information
Vibneo is operated by:
AL IETEZAZ GLOBAL CO., LIMITED
Address: FLAT/RM 14O5A, 14/F, THE BELGIAN BANK BUILDING,
NOS. 721–725 NATHAN ROAD, MONGKOK, HONG KONG
Email: support@vibneo.com
Information We Collect
1. Personal Information
We collect personal information you voluntarily provide, including but not limited to:
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment details (processed securely by third-party providers)
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Order details
2. Automatically Collected Information
When you browse our website, we automatically receive:
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IP address
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Browser type and operating system
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Pages viewed and time spent on the website
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Device information
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Referring URLs
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Date and time stamps
How We Use Your Information
Order Processing
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Fulfilling and delivering orders
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Sending order confirmations and shipping updates
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Handling returns and replacements
Customer Support
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Responding to inquiries
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Resolving order issues
Personalization
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Improving your shopping experience
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Showing recommended products and content
Marketing Communications
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Sending promotional emails or offers (only if you opt in)
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You may unsubscribe at any time
Website Improvement
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Analyzing browsing behavior
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Enhancing performance and usability
Security & Fraud Prevention
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Protecting against unauthorized activity
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Verifying identity as needed
Sharing Your Information
We do not sell or trade personal information.
We may share your data with trusted third-party service providers who help us:
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Process payments
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Fulfill and ship orders
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Host and maintain the website
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Deliver marketing communications
These providers are obligated to protect your information and use it only to provide services to Vibneo.
Legal Requirements
We may disclose information if required by law or to respond to lawful requests such as:
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Government inquiries
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Court orders
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Legal proceedings
Cookies & Tracking Technologies
We use cookies to enhance your shopping experience. Cookies help us:
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Remember your preferences
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Improve website performance
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Provide personalized recommendations
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Measure marketing effectiveness
You may disable cookies in your browser settings, but some website features may not function properly.
Data Security
We use administrative, physical, and technical safeguards to protect your information.
Although no online system is 100% secure, we follow industry standards to keep your data safe.
Your Rights
Depending on your jurisdiction, you may have the right to:
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Access the personal data we hold
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Request correction or deletion
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Opt out of marketing communications
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Request details on how your information is processed
To exercise your rights, contact: support@vibneo.com
Third-Party Links
Our site may include links to third-party websites.
We are not responsible for the privacy practices of those sites.
Please review their privacy policies before submitting personal information.
Changes to This Privacy Policy
We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated revision date.
Continued use of our website signifies acceptance of these updates.
Contact Us
For questions regarding this Privacy Policy, contact us at:
📧 support@vibneo.com