Privacy Policy

At Vibneo, your privacy is our priority. Whether you purchase realistic male masturbators for beginners or G-spot & clitoral dual stimulators, your data is handled securely. We never sell or share your information for marketing without your consent. By using our website, you agree to the terms outlined in this policy.

We may update this Privacy Policy from time to time, so we encourage you to check back regularly.

 

1. Personal Information We Collect

When you create an account, place an order, or subscribe to our emails, we may collect the following details:

Full name

Shipping address

Email address

Phone number

Date of birth (if required for verification)

You voluntarily provide this information, and we use it only to deliver your orders, provide customer support, and offer relevant updates.

You may request to view, update, or delete your data at any time by contacting our support team.

 

2. How We Use Your Information

We only use your data for the following purposes:

To fulfill your orders and deliver products

To improve your shopping experience

To provide customer support and resolve issues

To send transactional emails (e.g., order updates)

To occasionally send promotions or product recommendations (you can opt out anytime)

We do not sell, trade, or share your data with third parties for marketing purposes without your explicit permission.

 

3. Marketing & Emails

If you subscribe to our newsletter or participate in promotional activities, we may send you:

Special offers and exclusive discounts

New product launches or company updates

Order status and delivery updates

You can unsubscribe at any time using the "Unsubscribe" link at the bottom of every email, or by contacting us directly.

 

4. Cookies

Like most e-commerce websites, we use cookies to enhance your browsing experience. Cookies help us understand customer behavior and personalize your experience.

By continuing to use our site, you consent to our use of cookies. You can disable cookies anytime in your browser settings, but some site functions may not work correctly.

 

5. Shipment, Customs & Taxes

We ship globally. Once your order leaves our warehouse, the risk of loss passes to the buyer.

If you're ordering from outside the U.S., you (or the recipient) may be responsible for any import duties, customs fees, or local taxes required by your country's regulations. Vibneo has no control over these fees and cannot estimate them. Please check with your local customs office for more details.

Delays caused by customs procedures are outside our control.

 

6. Data Disclosure & Protection

We only use your information for internal purposes such as processing orders or analyzing shopping trends. Your data will never be shared with unauthorized third parties.

All data is stored securely, and only authorized personnel have access to your information.

 

7. Your Rights & Choices

You can:

Access your data at any time

Request corrections or deletions

Opt out of promotional emails

Disable cookies via your browser

We respect your privacy preferences and will act on your requests promptly.

 

8. Product Accuracy & Warranty Disclaimer

We do our best to ensure that product descriptions, images, and specifications are accurate. However, minor differences may occur due to lighting, screen settings, or manufacturing variations.

All products are covered under a 60-day warranty from the invoice date for defects in materials or workmanship. We do not offer warranties beyond what's stated unless required by law.

Vibneo's maximum liability for any product issue is limited to the purchase price of that item.

We are not responsible for indirect or consequential damages.

 

9. Questions or Concerns?

If you have any questions about this policy or your data, please reach out to us at:

support@vibneo.com