Terms of Service

Overview

This website is operated by Vibneo (“we,” “us,” “our”).
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to the following Terms of Service (“Terms”).

These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors.

By accessing our website, you agree to be bound by these Terms.

Section 1 – Online Store Terms

You may not use our products for unlawful purposes or violate any applicable laws.

You must not upload viruses, worms, or harmful code.

A breach of any Term will result in immediate termination of Service.

Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time.

Your content (excluding credit card data) may be transferred unencrypted over networks.
Credit card data is always encrypted.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without written permission.

Section 3 – Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated.
Content is provided for general information and should not be used as the sole basis for decisions.

Section 4 – Modifications to Service & Prices

Prices for our products are subject to change without notice.
We may modify or discontinue the Service at any time without liability.

Section 5 – Products or Services

Certain products may be available exclusively online.
Quantities may be limited.

Colors and product images are displayed as accurately as possible, but we cannot guarantee exact screen representation.

Sales of products may be restricted on a case-by-case basis.

Made-to-Order & Personalized Products

Many of our items are made-to-order or personalized. As stated in our Return Policy, these items are not eligible for returns or exchanges except in cases of defects or damage.

Section 6 – Billing & Account Information

We reserve the right to refuse any order.
We may limit or cancel quantities purchased per person, household, or order.

If we modify or cancel an order, we may contact you using the information provided.

You agree to provide accurate billing and account details.

Section 7 – Optional Third-Party Tools

We may provide access to tools operated by third parties.
Your use of such tools is entirely at your own risk.

Section 8 – Third-Party Links

We are not responsible for third-party websites, content, or services.
Complaints regarding third-party products should be directed to the third party.

Section 9 – User Comments & Submissions

If you submit comments, ideas, or suggestions, you grant us the right to use, edit, publish, or distribute them without compensation.

You agree your comments will not violate rights, contain unlawful content, or mislead others.

Section 10 – Personal Information

Your submission of personal information is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies & Omissions

We may correct errors or update information at any time without notice.

Section 12 – Prohibited Uses

You may not use our site for:

• unlawful purposes

• violating third-party rights

• harassment or abuse

• submitting false information

• uploading harmful code

• data scraping or phishing

• obscene or immoral activity

We may terminate your access for prohibited actions.

Section 13 – Disclaimer of Warranties & Limitation of Liability

We do not guarantee that the Service will be uninterrupted or error-free.

Your use of the Service is at your own risk.
Products and services are provided “as is” and “as available.”

Vibneo is not responsible for delays caused by carriers, customs, weather conditions, or factors beyond our control.

Liability is limited to the fullest extent permitted by law.

Section 14 – Indemnification

You agree to indemnify Vibneo and its affiliates from any claims arising from your breach of these Terms or violation of laws or third-party rights.

Section 15 – Severability

If any part of these Terms is found unenforceable, the remaining provisions remain valid.

Section 16 – Order Changes & Cancellations

Because many of our products begin production quickly, we cannot guarantee changes or cancellations once an order has entered production.

Section 17 – Termination

These Terms remain in effect until terminated by either party.

You may stop using the site at any time.
We may terminate access immediately if you violate these Terms.

Section 18 – Governing Law

These Terms are governed by and interpreted in accordance with the laws of Hong Kong, without regard to conflict-of-law principles.

Section 19 – Changes to Terms

We may update these Terms at any time.
Your continued use of the site constitutes acceptance of any changes.