Every Vibneo Tracking Card is covered by a 90-day limited warranty from the date of delivery.
If your card develops an eligible manufacturing or functional defect during normal use, please contact us at support@vibneo.com. Our support team will help troubleshoot the issue and, where appropriate, arrange a replacement.
We also accept returns within 30 days of delivery, provided the product is unused, unopened, and returned in its original packaging.
Customers are responsible for return shipping costs. Original shipping charges, if any, are non-refundable.
For complete eligibility, exclusions, and return instructions, please refer to our Warranty Policy and Refund Policy.